bitcoin.de
Register

Editorial notice

Provider Identification pursuant to the Telemedien Act (TMG):

futurum bank AG
Hochstraße 35-37
60313 Frankfurt am Main

A company of the Bitcoin Group SE

Tel: +49.5221.85411-25 We do not offer support by phone at the moment! Please use our contact form.
Fax: +49.5221.85411-29

Bitcoin.de cannot currently offer telephone customer service! The telephone and fax numbers are used for legal information requirements and concerns that do not directly concern customer service. We thank you for your understanding!

Are you interested in Bitcoin or have you just registered at Bitcoin.de? Then please note the following information:

  • The article "Registering at Bitcoin.de " explains step by step how to register on Bitcoin.de.
  • The article "My first Bitcoin" explains the marketplace and how to buy Bitcoins on Bitcoin.de.
  • If you have specific questions, you can reach our customer service using our contact form. Please ask questions about a purchase contract that has already been concluded on the detail page of the respective trade under “Contact Support”.

E-Mail: info2024 [at] bitcoin [dot] de

Company's registered office: Frankfurt am Main
Year of foundation: 1983
Court of Registration: HRB 117044 Frankfurt am Main
Board of Management: Moritz Eckert, Marco Bodewein
Chairman of the Supervisory Board: Dipl.-Inform. Alexander Müller, MdB
Tax Authority: Frankfurt am Main
VAT ID No.: DE227219219
Responsible for Content: Michael Nowak
BIC-Code: TRWGDEF1
BaFin ID: 118938

Futurum bank AG has been approved by the Bundesanstalt für Finanzdienstleistungsaufsicht to provide financial services. The bank is subject to supervision by the Bundesanstalt für Finanzdienstleistungsaufsicht, Marie-Curie-Straße 24-28, 60439 Frankfurt am Main, www.bafin.de.

Legal Directions

  1. futurum bank AG provides the investment of financial instruments pursuant to §1 Abs. 1a Satz 2 Nr. 1 futurum bank AG acts on its own account. Customers are able to assert all claims arising from intermediary activities directly against futurum bank AG.
  2. Should this internet presence be linked to other external sites not operated by futurum bank AG, then futurum bank AG bears no responsibility for the content of those sites.

Possibility of appeal

For complaints, please refer to our customer information complaint management

Google Analytics

This website is using Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics is using so-called “Cookies”, text files that are being saved on your computer, enabling an analysis of your use of the website. The information generated by the Cookie about your use of this website (including IP address) is being transferred to a Google server in the USA and saved there. Google will use this information to evaluate your use of the website in order to compile reports about the website activities for the website operators and to provide further services that are related to the use of the website and the Internet. Also, Google may possibly pass on this information to third parties provided that this is required by law or that third parties process this information on behalf of Google. In no case will Google link your IP address with other Google data. You can prevent the Cookie installation by selecting the appropriate settings of your browser software; however, we wish to point out that in this case you may not be able to fully use all functions of this website. By the use of this website, you agree to the processing of your data by Google in the manner and for the purpose described above.

You can object to the collection and storage of your data in the context of Google Analytics at any time by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=en.