Why is my account in InOnly mode?
An activated InOnly mode can have various reasons and may have been caused by yourself, because you have informed us that your computer or password has been hacked. It may have been caused by us or our systems, because we have registered abnormalities in your account and, for your protection, we must conduct a manual inspection. A manual check of the account is usually completed within a few hours on weekdays.
If you have questions about the InOnly mode and the associated exam, our customer service is at your disposal. You can reach this via the contact form or by e-mail to support@bitcoin.de.
Einen Moment bitte.